Privacy Policy

Introduction

Welcome to the Security Guard App privacy policy. Here, we aim to clarify how we collect, utilize, share, and handle information about you. Throughout this policy, references to "Security Guard App," "we," "us," and "our'' pertain to the Security Guard App platform. This document outlines our procedures regarding the processing of your personal data when you access and utilize our services, encompassing the services provided through our website (www.securityguard.app), our mobile, browser, and desktop applications, as well as other services associated with this Privacy Policy (collectively referred to as the "Services'').

Prior to utilizing the Services, it is essential to thoroughly review this Privacy Policy and any other relevant terms within our Agreement. By accessing the Services or creating an account, you acknowledge and willingly agree to abide by the Agreement. Additionally, you consent to our collection, processing, usage, retention, disclosure, and transfer of your Personal Data as outlined in this Privacy Policy. If you do not agree to the complete terms of the Agreement, it is necessary to refrain from accessing or utilizing the Services.

Security Guard App is committed to keeping any, and all personal information collected from the individuals that visit our website and make use of our online facilities and services accurate, confidential, secure, and private. Our privacy policy has been designed and created to ensure those affiliated with our commitment and realization of our obligation of meeting the existing privacy standards. Our Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

Non Personal Information We Correct

Non-Personal data includes information that cannot be used to personally identify you, such as anonymous usage data, the general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and the number of clicks.

Personal Information We Collect

The term "Personal Data" refers to any information that pertains to an identified or identifiable individual. This includes information that directly identifies a person, such as their full name, address, phone number, email address, credit card number, ACH bank information, identification number, location data, or any online identifier. Additionally, it encompasses information about the individual or their activities that can be directly linked to them.

Geo-Location Information

When accessing our Services through a mobile device or mobile application, you may be prompted to provide us with your precise geo-location information (at GPS level) to enhance your personalized experience on our platform. This geolocation data may include details of the physical locations you visit, such as latitude and longitude. If you consent to this data collection, you typically have the option to disable it at any time by adjusting the privacy settings on your mobile device or within the relevant mobile application.

Information About Reports

When utilizing our Services, we gather specific details about the inputs you provide. These inputs may include Personal Data, such as reports, comments, attachments, and daily updates entered by users of the Services.

Support Ticket Information

If you need assistance, you can provide us with information through a support request submitted via the Services. We will utilize this information solely for the purpose of assisting you with your support request. However, we kindly advise against submitting any sensitive or confidential information through a support submission if you do not wish for our Service Providers to have access to or utilize it in the future.

Collection of Public Information

We may gather information about you from publicly available sources. It's important to note that any information you make publicly accessible in open forums, such as on social networks, is considered public information within the context of this Privacy Policy and may be accessed and collected by us. It is crucial to be aware that any content or information you share or provide to third parties in connection with your use of the Services is neither private nor confidential. We hold no responsibility for any content or information you post or share with third parties. If there are certain details that you do not want to be publicly available, we advise against sharing them publicly.

Furthermore, we do not collect any special categories of Personal Data concerning you. This includes information related to your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, genetic data, or biometric data.

Information in Correspondence

If you register with us, send us emails, subscribe to our blog, newsletters, or mailing lists, we may retain your messages, email address, and contact details in order to address your inquiries, fulfill requested products or services, and send you notifications or other relevant correspondences. It's important to note that we do not share or sell any Personal Data to other organizations for commercial purposes.

Automatic Collection of Data When You Use Our Services

To enhance our Services, we employ technologies for automatic data collection and analytics. These enable us to gather both aggregated and user-specific information regarding your equipment, domain name, usage patterns, communication data, and the resources you access and utilize on our platform. This includes details such as your IP address, browsing behavior, and navigation patterns. We utilize this information to improve the overall functionality and quality of our Services.

This information is transmitted by your internet browser, device and is anonymous in nature. As you navigate through our Services, both we and our partners, including third-party Service Providers, whom we engage to assist in providing the Services, may employ automated methods to gather various types of information about you and the device you use to access our Services.

The following list provides examples of the types of information that may be automatically collected. Please note that this list is not exhaustive:

• Your network or internet protocol (IP) address and the browser type you are using
• The operating system you are using
• The name of your internet service provider and the domains associated with such providers
• Mobile network information and device identifiers
• Device and browser settings
• Web pages within our Services that you have visited
• Services visited prior to and following your use of our Services
• The type of handheld or mobile device you used to access the Services
• Location information
• The content and advertisements you have accessed, viewed, forwarded, and/or clicked on

We may utilize this information to personalize your experience on our Services. Please note that you have the option to configure your device settings to receive notifications when a cookie is sent or to decline cookies entirely. However, certain features of our site may not function properly without the use of cookies.

Both we and our Service Providers may use and combine this collected anonymous information to enhance the service provided to visitors, customize the site based on your preferences, compile and analyze statistics and trends, monitor website activity and performance, and administer and improve the site for your use. It's important to note that this information is not combined with any Personal Data that we collect from you.

In most cases, we process the automatically collected information based on our legitimate interests, which involve evaluating the usage of our Services. However, where applicable, we may rely on alternate legal bases, such as obtaining your consent for specific types of processing.

Cookies

We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser which the system remembers to process information faster. You may choose to disable cookies option by going to the preference within your web browser. We use cookies to help us remember and process the items in your shopping cart, and save your preferences for future visits and compile data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

The information you provide us by registering for an account In addition to the information provided automatically by your browser when you visit the Site to become a subscriber to the Service, you will need to create a personal profile. You can create a profile by registering with the Service and entering your name, email address, phone number, and a password. By registering, you are authorizing us to collect, store and use your information in accordance with this Privacy Policy.

Analytics Information

To guarantee the smooth operation of our site and enhance the overall quality of our Services, we utilize data analytics. This includes employing mobile analytics software to gain insights into the functionality of our Services on mobile devices. The software may collect various information, such as the frequency of your Service usage, activities performed within the Services, aggregated usage patterns, performance data, app errors, debugging information, and the source from which the Services were downloaded.

It is important to note that the information stored within the analytics software is not linked to any Personal Data that you may submit through the mobile application.

Use Of Information

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share for marketing purposes your Personal Information with third parties without your consent. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Any of the information we collect from you may be used in one of the following ways:

1. To contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
2. To aggregate Non-Personal Information in order to track trends and analyze usage patterns on the Site.
3. To improve our website based on the information and feedback we receive from you.
4. To improve customer service and personalize your experience.
5. To administer a contest, promotion, survey.
6. To send periodic emails for system communication purposes. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information.

How We Protect Information

We implement a variety of security measures to maintain the safety of your personal information from unauthorized access when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems. After a transaction, your private information such as credit cards, social security numbers, financials, etc. will be kept on file for more than 60 days in order to make it easier for you to contract on our site without the need to enter your payment information on each project you post.

Data Security

Company hereby warrants, represents and covenants that it has and will maintain a comprehensive written information security program that complies with applicable privacy laws. Company’s information security program shall include appropriate administrative, technical, physical, organizational and operational safeguards and other security measures that ensure

• the safeguarding of personal information contained in both paper and electronic records;
• the security and confidentiality of personal information in a manner consistent with applicable industry standards; and
• protection against any actual or suspected unauthorized processing, loss, use, disclosure or acquisition of or access to any personal information.

If Company suspects or becomes aware of any unauthorized access to any client data or personal data by any unauthorized person or third party, or becomes aware of any other security breach relating to personal data held or stored by Company under this Agreement (“Data Breach”), Company shall immediately notify the client in writing and shall fully cooperate with client at company’s expense to prevent or stop such Data Breach. In the event of such Data Breach, Company shall fully and immediately comply with applicable laws, and shall take the appropriate steps to remedy such Data Breach.

Managing Communication Preferences

If you wish to stop receiving specific communications from us, you have the option to opt-out. To do so, you can follow the unsubscribe instructions provided in our email communications or reach out to us using the contact information provided above. It's important to note that while you can opt-out of certain communications, there are certain Services-related messages that you may not be able to opt-out from. These include essential communications such as account verification, updates or modifications to Services features, as well as technical and security notices.

Children’s Privacy

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older. This online privacy policy applies only to information collected through our website and not to information collected offline.

California Online Privacy Protection Act.

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site & mobile app may make any changes to their information at any time by logging into their control panel and going to the 'Edit Profile' page.

Changes To Our Privacy Policy

The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates. Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.