Before being introduced to Security Guard App, owner Ryan P. knew that they’d need a guard management solution when he founded Novus Security Guard Company. He already had the experience of working with such a solution in previous operations and had a clear idea of what features he wanted for his Novus security guard team.
He was specifically looking for an easy-to-use solution with the ability to scale the security guard team easily, check-in and out of the client site hassle-free, customize security guard reports, chat in real time, monitor security guards from a remote location, share post orders instantly, and a panic button to ensure guard safety.
After doing a quick google search and checking for numerous options, Ryan discovered Security Guard App and soon realized it offered all the features Novus Security Guard Company needed at the best price.
Novus’s primary needs for a guard management solution were custom reporting, remote monitoring, an in-built messenger & a time clock, and Security Guard App didn’t disappoint.
Security Guard App’s easy-to-use interface and ease of onboarding also made it a powerful tool to get started without giving extensive training to the users. The XYZ security guard team uses the mobile app to patrol, check in and out, and share detailed reports with time stamps and passdown logs with each other.
The back office team utilizes both the mobile and web app to invite guards and clients, manage guard and client profiles, add post sites, share post orders live, create custom reports, monitor guards live on the map, and share crucial data with clients.
Security Guard App has played a crucial role in the success of Novus Security Guard Company. With the introduction of new features and significant improvements, they always stayed on top of delivering security guard services that clients keep coming back for more. “We’ve doubled in size, and our revenue growth doubled. Thanks to the Security Guard App, Novus has been able to grow, and do what we want to do effectively,” says Ryan.
“We’ve doubled in size, and our revenue growth doubled. Thanks to the Security Guard App, Novus Security Guard Company has been able to grow, and do what we want to do effectively.”